CONTACT & SUPPORT
Questions, bugs, broker requests.
Start with the guides below. If you still need help, send us a support request and we will investigate it.
PRODUCT SUPPORT
Get help with Risk Guard
Installation, activation, Risk Guard behaviour, subscriptions and account access.
BROKER REQUESTS
Tell us what you trade on
Risk Guard currently supports IG Index and Trade Nation. If you use another broker, tell us which platform you would like us to support next.
BUG REPORTS
Give us the session context
Tell us your broker, browser, Risk Guard version, what you expected to happen and what actually happened.
VIDEO GUIDES
Learn Risk Guard step by step.
We will add short guides here covering the main Risk Guard workflows.
GETTING STARTED
Install and activate Risk Guard
Chrome installation, account access and first activation.
BROKER SETUP
Connect to your broker workflow
Using Risk Guard with IG Index and Trade Nation.
RISK LIMITS
Set your daily risk controls
Daily loss limits, trade limits and stopping conditions.
WARNINGS
Understand alerts and stop states
What Risk Guard is telling you when your session begins to deteriorate.
CHECKLISTS
Use your trading checklist
How to keep your permitted setups and session rules visible while trading.
TROUBLESHOOTING
Common issues
What to check before submitting a support request.
Video library coming soon. These guide slots are ready for the training videos as they are produced.
STILL NEED HELP?
Send us a support request.
If the guides above do not solve the problem, send us the details and we will investigate it.